We are absolutely thrilled….
The parcel has just arrived. Thank you so much for all your help at such a busy time. The vases and the coasters are beautiful. We saw your stall at the Bath Christmas Market last week but didn’t have time to stop then. We are absolutely thrilled and look forward to buying more from you.
A very happy customer
Item as described, quick response to refund part of delivery charge, leaving a very happy customer.
Splendid work of art
Having been given a gift of a vase and bowl with lid as a present for Christmas, we would like to say what a splendid work of art they are, so lovely to display and were bought we think at Birmingham Xmas market, many thanks
Went down a treat
Thank you for the two red wine holders. We gave them as Christmas gifts and they went down a treat. We have our eye on the coaster set and another wine holder for a birthday present soon
Just perfect as a present
Delighted. Goods received, beautifully wrapped and looks gorgeous. Beautiful – just perfect as a present.
Very smart and classy
Dear Silkwood, Thank you! My order arrived today and I’m thrilled. I wanted it for the windowsill in a newly painted room. It looks very smart and classy, thinking of ordering a fruit bowl and wine holder next. Love it! Have also left a positive review on Amazon.
Excellent customer service!
Once again, a beautiful product which (thanks to excellent packaging) arrived in perfect condition. I appreciated the fact that Joceline took the trouble to call me about the order, and ensured that it arrived on time. Thank you!
Oh John, it is truly stunning
Oh John, it is truly stunning the tigers eye vase. I am sure I will be adding that to my collection now. Thank you so much again. Regards
What wonderful service….
I just want to say thank you very much for sending my order so quickly. I received it this morning. The coasters are very nice my daughter will love them. What wonderful service. I will definitely recommend your company and your products.
Fast response to her problem
John I am sending you this text to thank you for your service for my daughter Delia for your fast response to her problem. All the people we have given some of your products to have been highly pleased. Your products and service are excellent. Best wishes
I am delighted, two jewellery boxes
I have just received the two jewellery boxes you kindly found for me. They are lovely. Thank you for looking them out for me and sending them on so promptly. I am delighted.
Package received in good order. Beautiful products very well presented and wrapped. Thank you.
Fantastic seller. Contacted regarding changing colour of holder, reply was prompt and professional. Wine bottle looks fab in the kitchen. Just what we were looking for. Item also arrived quickly as it was a Valentine’s gift! 5/5!
Quality of service is tested and your help was first rate
The lid arrived safely today – thank you. We are so pleased to be able to give such a beautifully packed gift to our friends on Saturday. Your service has been excellent; that can be simple when all goes well but when there is a problem then the quality of service is tested and your help was first rate. Thanks again
So Stunning Red Vases!
Dear Joceline and John, just wanted to thank you both for the excellent service from ordering through to delivery and the speed of the delivery. So pleased to have come across your website by chance as I was looking for some red vases. Really interesting to read the information and to know that your products are made from sustainable sources and by such skilled people. I couldn’t resist buying the red vases, 1 in each size and had originally planned for them to be in a bedroom, but they are so stunning I have them in my living room where they are much admired by all. I will definitely be recommending to friends and family and will be ordering again myself in the future. Many thanks from a very happy and proud owner.
Fun with household objects
Dear Sirs, last year I ordered wine bottle holders from your company. I use them personally, but I used them also for a short publication about ‘Fun with household objects’. Thank you for your nice design objects. Please have a look at this link: Fun with household objects best regards
Quick delivery and great customer care
Once again superfast delivery and excellent bottle holders. Your customer care is amazing, so thank you very much.
Originally I found your bottle holders on Bath Christmas market several years ago. This year various friends have landmark birthdays and I remembered your products and went on the internet to see if I could trace them. Fortunately I managed to find Silkwood and got in contact. Very pleased I did.
Mrs PG, Taunton
Just love the bridge tea light holders
A big thank you John. Just love the bridge tea light holders, they really are made beautifully
Wow! wow! wow!
Wow! Wow! Wow! Just received tea light holders and bottle holder in the Picasso design. Absolutely fabulous. I have a modern pared back home and these three products on a white tablecloth when entertaining look stunning and expensive. Would definitely order more for presents. Oh by the way, speedy delivery – I am so impressed.
Item arrived before I’d even managed to open the e mail to say it was coming. Very quick.
Thank you, Joceline, for sending the remote control box. It is lovely and blends in perfectly with our red leather Stressless chairs! Very pleased with it.
Incredibly pleased with your response
Thank you so much for replacing the vase and so quickly. We are incredibly pleased with your response. Things go wrong, but its how people respond and put things right that matters. Thank you again.
Wonderful lacquer wine holders!
Wonderful lacquer wine holders! We sent 5 to New Zealand as Christmas presents and all different colours. I can highly recommend them as practical gifts with a laugh attached. Thank you
Absolutely delighted with my red bowl and two tealight holders
Hi – just to let you know that I am absolutely delighted with my red bowl and two tealight holders – I only ordered them on Friday and they arrived today – fantastic , thank you I will check your site for new additions to my collection!! kind regards
A beautiful item, beautifully presented
I bought the “Dragonfly” trinket box for my sister, I was so enamoured with the beautiful box I bought one for myself with the “Pressed Flower” design Thank you.
We love our deep plate in the red nebula colour
Just wanted to say what great prompt service and we love our deep plate in the red nebula colour. Can’t believe it’s wood!
Very nice and well made
The item arrived promptly and was well packaged. Very pleased with the purchase. Item exactly as described. Very nice and well made.
Gorgeous 5 candle tea light holder
Hi, Just wanted to say thank you so much for the quick delivery of my gorgeous 5 candle tea light holder with the dragonflies. It looks perfect on my dining room table. Thanks again, kind regards.
Excellent service, arrived promptly and well packaged. Bought item as birthday present but tempted to keep it as it looks really good!! Would recommend and use again.
Just what I wanted
Hi John My parcel has arrived and is just what I wanted for my friend, thank you so much. Regards
Really cool talking piece
Speedy delivery, well packaged and fantastic product! Really cool talking piece. When the item originally arrived the silk box in which the item was supposed to be packaged in wasn’t included. I e-mailed the seller and they replied immediately. They apologised for this error and sent out the silk box, which arrived a few days later. Good customer service.
I have bought many beautiful things from Silkwood Traders, which are stunning and family and friends have loved receiving them as well but I would really like to thank John for the excellent service they provide, many thanks. Jill
Your products are amazing!
I would have liked to be able to find out the shipping cost before purchase but was pleasantly surprised when I did find out. This is a gift for a friend so I wanted something special. Your products are amazing! I particularly like the Fair-Trade aspect – it’s important to me and my friend.
Thanks again for your speed and professionalism
Hi, I just wanted to thank you, I was pleasantly surprised to see my package Friday night in my mailbox. Pleased with my order, I gave it to the person who was just as pleased. Thanks again for your speed and professionalism. Sincerely.
Lovely bottle holders
Parcel with 3 bottle holders arrived today. They really are lovely and I am delighted with all of them. Thank you so much for the great service. It has been a pleasure doing business with you.
Mrs P G, Taunton